US citizens do not need a visa to visit Indonesia for stays less than 30 days. They are required if you plan to stay longer. Tourist visas are not hard to get, and we can help point you in the right direction throughout the process. Check the visa requirements for more specific information.

A 10 percent tip in Indonesia is appreciated at restaurants; drivers can get around $15-20 per day, and guides should be tipped between $25-40 per couple.

It's available and improving its reach, but don't count on it. The number of internet users and providers in Indonesia has just recently begun to boom, recently breaching 100 million users. However, this doesn't account for speed or WiFi - luxuries mainly found in the upscale hotels and travel businesses like restaurants. The further you get from Indonesia's major cities, the less likely it is that you will be able to find internet.

While your vacation will probably be in isolated parts of Indonesia where cell service is limited, if you do want to make sure that your phone will work, the best option is asking your service provider to unlock your GSM-enabled phone so that you can purchase a SIM chip once you arrive and access the local cell network. Using only WiFi or getting an international plan are alternatives, but they aren't always an option.

Throughout Indonesia and most of the surrounding Pacific provinces, you will need plug adapters for C & F style plugs - two round prongs like throughout Europe. Power converters from 230v to 110v usually aren't necessary. 

Throughout Indonesia you will likely encounter mostly squat toilets that require you to bring your own toilet paper. Nicer hotels and ships will have Western style bowls. No matter which type of toilet you are using, it's important to throw the toilet paper in the waste basket instead of flushing it.

No, but we will make sure that you always have access to clean bottled water or purified water.

In the more developed parts of Indonesia, and especially cities, you will be able to use your card at ATMs, but many vendors and stores might not accept your card. In fact, international cards might only be accepted at the higher end businesses (like hotels and restaurants). It's safest to take out cash at the ATMs.

Yes, and fortunately for you we have some excellent deals through our partner TravelGuard Insurance. It's always safest to travel with insurance, and TravelGuard offers some excellent comprehensive packages.